Grow Your Restaurant’s Revenue

Powerful tools to streamline operations, attract more guests, and maximize every seat
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Onda cocktail Room Lisbon

Onda Cocktail Room - Lisbon

Sem restaurant and wine bar

Joloko - Kuala Lumpur

Vida Plana Group

Vida Plena Group - Lisbon

Sem restaurant and wine bar

SEM Restaurant & Wine Bar - Lisbon

Barbary coast Singapore

Barbary Coast - Singapore

Thousands of restaurants trust UMAI for a great online guest experience

The Platform

Everything you need to fill more seats

One connected platform for reservations, guests, operations and marketing — so your team spends less time on admin and more time on hospitality.

Reservations

Take bookings from every channel and cut no-shows with smart reminders and deposits.

Guest CRM

Unify every guest profile so you recognise regulars and personalise each visit.

Table Management

Run the floor in real time and turn tables faster without overbooking.

Marketing

Win guests back with targeted SMS and email campaigns from your own database.

Loyalty

Reward repeat diners and keep them coming back with built-in loyalty.

Analytics

See what drives covers and revenue with clear, actionable reporting.

Marketing

Turn guest data into repeat revenue

Every booking, visit and preference feeds one guest database. Launch SMS and email campaigns that bring diners back — and see the covers and revenue each one drives.

  • Targeted SMS & email blasts
  • Automated win-back campaigns
  • Revenue attribution per campaign
Explore Marketing
Operations

Run service like clockwork

Manage the floor in real time, reduce no-shows, and turn tables faster — so every shift runs smoothly and every seat works harder.

  • Real-time table management
  • Smart no-show reduction
  • Faster, smoother table turns
Explore Table Management

What Our Partners Say

“

I have worked with several systems in 11 different outlets over 3 continents and must say this is by far the best I've experienced.

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Joloko Restaurant
“

We have nothing but absolutely amazing things to say about UMAI. First of all, the software is excellent and reliable, and the onboarding process was extremely straightforward. Usability is so incredibly important and UMAI delivers their 100%... Read More

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RUMI Lisboa
“

Fantastic software and tip-top service which has made a positive impact on our operations. Their support team is always attentive to our restaurant's needs and open to suggestions for improvement which is very much valued... Read More

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Cilantro Restaurant
“

Our outlets have been engaging UMAI for about a year now. Our experience with UMAI has been exceptional. From the intuitive user interface to the robust backend system allowing customer tagging and real-time feedback management... Read More

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Rhombus Group
“

We signed up to UMAI right before our peak summer season. I was worried they wouldn't be able to implement the solution for me in good time but they proved be wrong and had us up and running in a matter of days... Read More

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Eat Austa
“

My company works with UMAI since October 2023, and we couldn't be happier. The app works just the way we wanted to and is very intuitive. The support is available 24h a day, and the response to our requests is almost immediate... Read More

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Cobaia
“

We are very happy with with the UMAI platform! It is highly intuitive and easy to use, both for our team and our guests, who quickly adapt to the system. It offers great customization options that perfectly meet the needs of our restaurants... Read More

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Vida Plena Hospitality Group
“

I have used a few reservation system in the past but UMAI's reservation system is more user friendly. They continuously provide new features and new updates even when the system is nearly perfect... Read More

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Momotalo Yakiniku
“

We are long term UMAI user but switched to another provider last year as we try to explore a cheaper option. We ultimately switched back in a few months as services and features are not on par with what UMAI provides... Read More

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Aburii
“

We've been using Umai as our reservation system at the Borboleta restaurant in Porto, and it has truly elevated our operations... Read More

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Borboleta

Frequently asked questions

What is UMAI, and how does it help restaurants?
UMAI is an all-in-one restaurant management system that streamlines reservations, optimizes table management, and enhances guest experiences. Designed to grow revenue and improve efficiency, UMAI offers tools like real-time inventory, marketing campaigns, and loyalty programs to help you run your restaurant smoothly while delighting your guests.
Can UMAI help reduce no-shows?
Absolutely. UMAI minimizes no-shows with features like automated reminders, pre-order payments, and guest confirmations before their reservations. Additionally, our waitlist and short-seating options help fill gaps in your schedule, ensuring your tables stay busy even if a guest cancels last minute.
How long does it take to set up UMAI?
UMAI is quick and easy to set up. Our onboarding team will guide you through the process, helping you integrate your existing tools and customize the system to your needs. Most restaurants are up and running within a week, with minimal disruption to their daily operations.
What kind of support does UMAI offer for new users?
UMAI offers comprehensive onboarding and ongoing support nearly 24/7 and typically responds within a few minutes. Our team will train you and your staff, answer your questions, and provide resources to help you get the most out of the platform. Whether you’re just starting or need assistance later, we’re here to help. Google us to read raving reviews of our service.
What languages does UMAI support?
UMAI serves customers in over 15 countries worldwide and is available in English, Portuguese, Spanish, French, German, Danish, Estonian, Russian, Indonesian, and Vietnamese, ensuring a seamless experience for your team and guests.

More guests, more revenue.

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