Know Your Guests, Elevate Service

Know your guests better with insights into habits, spending, and preferences to personalize service, upsell smarter, and create unforgettable experiences for every guest.
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UMAI guest history tracking feature showing visit frequency, reservation habits, and no-shows to help restaurants deliver personalized service

Know Your Guests, Elevate Their Experience

Gain valuable insights with UMAI’s guest history tracking. See how often guests visit, track their reservation habits, and spot no-shows. It’s all about knowing your customers deeply to deliver exceptional, personalized service every time.
UMAI guest spend tracking feature showing total and average spend per visit to identify high-value diners and enable personalized upsell suggestions

Upsell Smarter with Spend Tracking

Understand your customers’ value with spend tracking. See total spend over time and average spend per visit to identify high-value guests. Leverage these insights to make tailored upsell suggestions, like premium wines or special dishes, for a truly personalized experience.
UMAI customer tagging feature allowing restaurants to mark VIPs, note allergies, and auto-tag first-time and regular guests for personalized service

Personalize Service with Easy Guest Tags

Keep your team in the know with customer tags. Mark guests as VIPs, note allergies like peanuts, and let the system auto-tag first-timers and regulars. It’s all about helping your team deliver personalized, top-notch service every time.
UMAI self-service guest tagging feature letting diners indicate dietary preferences and special occasions during reservations for personalized restaurant service

Diners Share Preferences for Tailored Service

Let diners tell you what they need upfront by tagging themselves during reservations. From dietary preferences to special occasions, guests can share their preferences, giving your team the insights they need to deliver a memorable, tailored experience.

More guests, more revenue.