Our white-label reservation tool eliminates fees for direct bookings, offering the ability to market and sell unique guest experiences. You also get free-of-charge reservations from Instagram, Facebook, Google and more.
You can customize automatic guest reminders, and activate deposits and cancellation fee's for large groups or on special occasions.
From dining preferences to past visits and purchase history, Umai grants you complete ownership and overview of guest data. This means you can treat every guest like a regular, on the regular.
If you own multiple properties you can also track your guests across your group, fully understanding their experience with your brand.
Our solutions identifies which guests have not visited for some time, who has upcoming birthdays and who you want back more often. We super charge your marketing with automated personalized campaigns.
You then watch the results roll in, lean back and count your money.
Gather feedback from your guests, real-time, both from the guests who prefer to provide it at the restaurant in person, as well as the people who prefer to provide it once having departed from your establishment.
All done automatically.
Accept online orders directly from your customers for pick-up and Delivery throughout all your online platforms. Instead of relying on third parties and high fees.
You may even utilize our partner network drivers to deliver goods for you.
Take online orders directly from your customers for Takeaway and Delivery throughout all your online platforms.
Instead of relying on third parties and sharing your revenue with them.
Start selling gift vouchers online. Customize your gift shop, create special experiences and benefits from a new stream of online revenue.
Easy, beautiful and fraud-proof.
Start selling tickets online to your upcoming events or create unique experiences your customers might be interested in.
All these, sold online, without paying large fee's to external platforms.
Often fully booked of special days like Christmas, Valentines day, etc.? Not selling tickets is a massive lost potential because,
No-Show is ALWAYS there.
Sell tickets for special events to get your maximum potential revenue.
"We observed a over 200% increase in online bookings made and the analytics attached with Umai's CRM provides a detailed level of insight into customer behaviour and spending patterns"
"Umai has helped us integrate our core systems together into 1 solution, and has overall been a fantastic partner to work with in our efforts to further our brand."
"We observed a over 200% increase in online bookings made and the analytics attached with Umai's CRM provides a detailed level of insight into customer behaviour and spending patterns"
"We used Umai to digitalize our reservation book and guest profiles. Today we are able to get a deep dive into our guests, their history with us and much more. Even our kitchen receives the guest profiles on a daily basis. Overall, Umai helps us keep our service standards high."
"We are now able to capture feedback automatically, in a structured manner directly via the Umai system. This helps us keep a pulse on the beat and know our guests impression of the experience we provide"
"We've been using Umai at Copper Restaurant KL and have positive reviews for both the reservation system and loyalty program. The entire ecosystem helps you capture actionable data on guests and visualises it into intuitive analytics. Their easy to use interface has allowed the team to focus on upping our customer relations and service."
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