Feedback & Reputation Management
Capture real-time diner feedback, centralize insights, and boost positive reviews to refine service, build loyalty, and grow your restaurant’s stellar reputation.
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Capture Feedback Instantly for Real-Time Insights
Capture real-time feedback with ease. After closing a reservation, we’ll automatically reach out via email, SMS, or WhatsApp to ask for diners’ insights on ambiance, service, value, and their meal—sometimes even before they leave. Understand their experience firsthand to keep raising the bar.
Unified Feedback for Lasting Loyalty and Growth
Centralize all feedback in one place to spot trends, track team performance, and quickly connect with customers who had less-than-perfect experiences. Build loyalty, amplify positive word-of-mouth, and continuously refine your service to keep guests coming back.
Boost Positive Reviews, Minimize Negatives
Proactively capture feedback before guests even get home, reducing the chance of negative reviews appearing online. For satisfied diners, we make it easy to share their positive experiences on platforms like Google and TripAdvisor, helping you build a stellar reputation.