Elevate Nightlife, Maximize Profits

"I have worked with several systems in 11 different outlets over 3 continents and must say this is by far the best I've experienced."

"We have nothing but absolutely amazing things to say about UMAI. First of all, the software is excellent and reliable, and the onboarding process was extremely straightforward. Usability is so incredibly important and UMAI delivers their 100%. Lastly, the team in Portugal, from the founder, to the support team, to the specialists are absolutely incredible – helpful, responsive, brilliant, and kind. It's an absolute pleasure to work with them and we look forward to a long and fruitful partnership with this awesome company!"

"Fantastic software and tip-top service which has made a positive impact on our operations. Their support team is always attentive to our restaurant's needs and open to suggestions for improvement which is very much valued. I would recommend this software to any F&B operation looking to streamline their reservation process and manage on the go."

"Our outlets have been engaging UMAI for about a year now. Our experience with UMAI has been exceptional. From the intuitive user interface to the robust backend system allowing customer tagging and real-time feedback management, UMAI has enhanced our operations. UMAI is undoubtedly a valuable asset for any F&B business seeking seamless reservation management and enhanced customer engagement."

"We signed up to UMAI right before our peak summer season. I was worried they wouldn't be able to implement the solution for me in good time but they proved be wrong and had us up and running in a matter of days. I've been so impressed by them that after 4 months we have decided to commit for 12 months upfront. Aside from having a user friendly programme, the UMAI team are super responsive with more or less a 24/7 response rate which I've not seen before. I would have no concern recommending UMAI to other restaurants, Large or Small."

"My company works with UMAI since October 2023, and we couldn't be happier. The app works just the way we wanted to and is very intuitive. The support is available 24h a day, and the response to our requests is almost immediate with maximum efficiency and professionalism. Once again, we are thrilled in working with UMAI and hope to continue growing with them by our side."

We are very happy with with the UMAI platform! It is highly intuitive and easy to use, both for our team and our guests, who quickly adapt to the system. It offers great customization options that perfectly meet the needs of our restaurants. The customer support team whether in-person or online is great – always ready to suggest improvements and resolve any issue. The service is fast, efficient, and always focused on our needs, which makes a big difference in our daily operations!

I have used a few reservation system in the past but UMAI's reservation system is more user friendly. They continuously provide new features and new updates even when the system is nearly perfect. Their support team also provided swift solutions and reply during peak hours when we encountered any issues. I personally think that the system and the customer service provided is what us restaurateurs want.

We are long term UMAI user but switched to another provider last year as we try to explore a cheaper option. We ultimately switched back in a few months as services and features are not on par with what UMAI provides. Top notch service team, Very responsive.

We've been using Umai as our reservation system at the Borboleta restaurant in Porto, and it has truly elevated our operations. The platform is user-friendly and packed with features that make managing reservations seamless and efficient. From real-time availability updates to easy guest management and communication tools, everything works smoothly. What truly sets Umai apart is their outstanding team and support. Their team is always responsive, professional, and ready to assist with any questions or customizations we need. It's clear they genuinely care about their clients' success! Umai is more than just a reservation system - it's a reliable partner for our restaurant! Highly recommended for anyone in the hospitality industry looking for a top-tier solution!