Industry-leading nightlife management software, guest list check-in, reservation and table management, in-depth reports and staff tracking tools help you run a smoother, more profitable business.
Impress guests with personalized service and hospitality. Our hospitality focused CRM database and guest profiles integrate seamlessly, enabling you to track everything from allergies to guest preferences, spending and reservation history.
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Want to attract people in for their birthdays? or females above 25 for that next event? We super charge your marketing with automated personalized campaigns, targeted at specific segmented guest lists.
Collect credit card details for pre-payments, take deposits and hold cards on file. Sell tickets for that next event and have guests pre-purchase bottle packages when reserving their table. Plus, you have the option to automatically charge fees for no-shows and late cancellations.
Accept online orders directly from your customers for pick-up and Delivery throughout all your online platforms. Instead of relying on third parties and high fee's.
You may even utilize our partner network drivers to deliver goods for you.
Start selling gift vouchers online. Customize your gift shop, create special experiences and benefits from a new stream of online revenue.
Easy, beautiful and fraud-proof.
Start selling tickets online to your upcoming events or create unique experiences your customers might be interested in.
All these, sold online, without paying large fee's to external platforms.
"We observed a over 200% increase in online bookings made and the analytics attached with Umai's CRM provides a detailed level of insight into customer behaviour and spending patterns"
"Umai has helped us integrate our core systems together into 1 solution, and has overall been a fantastic partner to work with in our efforts to further our brand."
"We observed a over 200% increase in online bookings made and the analytics attached with Umai's CRM provides a detailed level of insight into customer behaviour and spending patterns"
"We used Umai to digitalize our reservation book and guest profiles. Today we are able to get a deep dive into our guests, their history with us and much more. Even our kitchen receives the guest profiles on a daily basis. Overall, Umai helps us keep our service standards high."
"We are now able to capture feedback automatically, in a structured manner directly via the Umai system. This helps us keep a pulse on the beat and know our guests impression of the experience we provide"
"We've been using Umai at Copper Restaurant KL and have positive reviews for both the reservation system and loyalty program. The entire ecosystem helps you capture actionable data on guests and visualises it into intuitive analytics. Their easy to use interface has allowed the team to focus on upping our customer relations and service."
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