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Identify your potential repeat guests and keep them coming back with a custom rewards program. Design and tailor-make it to your exact needs and build closer relations with your regulars.
Supercharge your marketing with segmented lists and automatically send personalized messages to your guests based on their behavior. Your guests will have you top of mind, and you will be sitting back watching your sales go up.
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Keep a finger on the pulse of your guest's experience with personal feedback that’s gathered automatically. Catch negative reviews before they hit the internet, initiate service recovery, and promote your best reviews.
Start selling gift vouchers online. Customize your gift shop, create special experiences and benefits from a new stream of online revenue.
Easy, beautiful and fraud-proof.
Accept online orders directly from your customers for pick-up and Delivery throughout all your online platforms. Instead of relying on third parties and high fee's.
You may even utilize our partner network drivers to deliver goods for you.
Start selling tickets online to your upcoming events or create unique experiences your customers might be interested in.
All these, sold online, without paying large fee's to external platforms.
"We observed a over 200% increase in online bookings made and the analytics attached with Umai's CRM provides a detailed level of insight into customer behaviour and spending patterns"
"Umai has helped us integrate our core systems together into 1 solution, and has overall been a fantastic partner to work with in our efforts to further our brand."
"We observed a over 200% increase in online bookings made and the analytics attached with Umai's CRM provides a detailed level of insight into customer behaviour and spending patterns"
"We used Umai to digitalize our reservation book and guest profiles. Today we are able to get a deep dive into our guests, their history with us and much more. Even our kitchen receives the guest profiles on a daily basis. Overall, Umai helps us keep our service standards high."
"We are now able to capture feedback automatically, in a structured manner directly via the Umai system. This helps us keep a pulse on the beat and know our guests impression of the experience we provide"
"We've been using Umai at Copper Restaurant KL and have positive reviews for both the reservation system and loyalty program. The entire ecosystem helps you capture actionable data on guests and visualises it into intuitive analytics. Their easy to use interface has allowed the team to focus on upping our customer relations and service."
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