Cafe solutions of the future

A fully-integrated feedback, loyalty, marketing and cafe management system that drives direct revenue.
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Double your loyal customer numbers

Identify your potential repeat guests and keep them coming back with a custom rewards program. Design and tailor-make it to your exact needs and build closer relations with your regulars.

Grow your business with automated marketing

Supercharge your marketing with segmented lists and automatically send personalized messages to your guests based on their behavior. Your guests will have you top of mind, and you will be sitting back watching your sales go up.

Seamlessly gather feedback from your guests

Keep a finger on the pulse of your guest's experience with personal feedback that’s gathered automatically. Catch negative reviews before they hit the internet, initiate service recovery, and promote your best reviews.

"We observed a over 200% increase in online bookings made and the analytics attached with Umai's CRM provides a detailed level of insight into customer behaviour and spending patterns"

No Idea, Owner – Fincch Sushi Room

Kuala Lumpur, Malaysia

"Umai has helped us integrate our core systems together into 1 solution, and has overall been a fantastic partner to work with in our efforts to further our brand."

Edward Hyde, Owner – La Bodega

Kuala Lumpur, Malaysia

"We observed a over 200% increase in online bookings made and the analytics attached with Umai's CRM provides a detailed level of insight into customer behaviour and spending patterns"

No Idea, Owner – Fincch Sushi Room

Kuala Lumpur, Malaysia

"We observed a over 200% increase in online bookings made and the analytics attached with Umai's CRM provides a detailed level of insight into customer behaviour and spending patterns"

No Idea, Owner – Fincch Sushi Room

Kuala Lumpur, Malaysia

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Joran Lee (Head of Marketing)

"Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book"

Kate Jose (Business Advisor)

"We used Umai to digitalize our reservation book and guest profiles. Today we are able to get a deep dive into our guests, their history with us and much more. Even our kitchen receives the guest profiles on a daily basis. Overall Umai helps us keep our service standards high."
Danil
Manager
Entier French Dining, Kuala Lumpur


"We increased our online reservations significantly by using Umai, and overall started capturing alot more feedback. It has overall been a great value add to Wizards.

Shawn Liew
Wizards at Tribeca, Kuala Lumpur, Malaysia
"The Umai team was extremely helpful in assisting us with integrating their reservation system with our existing social media and internet platforms. We observed a over 200% increase in online bookings made and the analytics attached with Umai's CRM provide a detailed level of insight into customer behaviour and spending patterns."
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Owner
Fincch Sushi Room, Kuala Lumpur
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