Compare booking systems by marketing automation, loyalty programs, analytics, and Google Maps integration to see why UMAI is the smarter choice.
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Features | | TheFork |
|---|---|---|
Automated Marketing Engage guests with automated, peronalised campaigns automated that boost loyalty and repeat visits. | ||
Track Marketing ROI Track marketing performance with real-time analytics on reach, returns, conversions, and revenue. | ||
Data exports Easily export guest and booking data for marketing, reporting, or business insights. | ||
No contact duplicates Phone numbers link to one account, eliminating duplicates for clean, accurate guest data. | ||
Owned Loyalty Program Reward guests with a loyalty program exclusive to your restaurant, not a third-party platform. | ||
Brand-Exclusive Gift Cards Sell gift cards redeemable only at your restaurant, keeping revenue and loyalty in-house. | ||
Automated Waitlist Automatically notify guests when a table frees up — first to confirm gets the spot. | ||
Supplements Upsell guests with add-ons, premium ingredients, or special experiences during booking or ordering. | ||
Push guests to other outlets when one is fully booked Show availability at other venues when one is booked, keeping guests loyal to your brand. | ||
UPhone Track missed calls, follow up, and send booking links via SMS or WhatsApp to secure reservations. | ||
Short Squeeze Let guests book shorter visits to free up tables faster and increase overall restaurant capacity. | ||
Squeeze Seats Fill small gaps between bookings by offering shorter visit slots to optimise turnover and revenue. | ||
Deposits Secure deposits during booking to reduce no-shows, ensure commitment, and stabilise cash flow. | ||
Prepayments Collect payments upfront to secure bookings, manage cash flow, and reduce cancellations. | ||
Takeaway Offer takeaway service, list your menu online, and increase revenue beyond dine-in orders. | ||
Suggestions Promote events, offers, or specials on your booking widget homepage to boost engagement and sales. |
Engage guests with automated, peronalised campaigns automated that boost loyalty and repeat visits.
Track marketing performance with real-time analytics on reach, returns, conversions, and revenue.
Easily export guest and booking data for marketing, reporting, or business insights.
Phone numbers link to one account, eliminating duplicates for clean, accurate guest data.
Reward guests with a loyalty program exclusive to your restaurant, not a third-party platform.
Sell gift cards redeemable only at your restaurant, keeping revenue and loyalty in-house.
Automatically notify guests when a table frees up — first to confirm gets the spot.
Upsell guests with add-ons, premium ingredients, or special experiences during booking or ordering.
Show availability at other venues when one is booked, keeping guests loyal to your brand.
Track missed calls, follow up, and send booking links via SMS or WhatsApp to secure reservations.
Let guests book shorter visits to free up tables faster and increase overall restaurant capacity.
Fill small gaps between bookings by offering shorter visit slots to optimise turnover and revenue.
Secure deposits during booking to reduce no-shows, ensure commitment, and stabilise cash flow.
Collect payments upfront to secure bookings, manage cash flow, and reduce cancellations.
Offer takeaway service, list your menu online, and increase revenue beyond dine-in orders.
Promote events, offers, or specials on your booking widget homepage to boost engagement and sales.
Features | | TheFork |
|---|---|---|
Capture Feedback Collect guest feedback via email, SMS, or WhatsApp to refine service and improve experiences. | ||
Boosts positive public reviews Encourage happy guests to share reviews on Google, TripAdvisor, and more to boost your reputation. | ||
Customer Support Get fast, reliable, round-the-clock support to keep your operations running smoothly. | 24/7 | Weekends & evenings by email |
Speed of Use Quick, intuitive system design reduces clicks and training time for faster team adoption. | Fast | Slow |
Navigation User-friendly navigation built for restaurants ensures smooth, efficient daily operations. | Easy | Hard |
Ease of use A simple, intuitive reservation system that’s easy to adopt without compromising features. | Easy | Hard |
Drag and drop Quickly assign, move, or combine tables with easy drag-and-drop floor plan management. | ||
Spend Tracking Track total spend and visit value to identify loyal, high-value guests and personalise upsells. | ||
Booking priority per table Prioritise bookings for prime tables to maximise appeal, improve atmosphere, and boost sales. | ||
Set turn unique turn time for each table Assign custom turn times to each table for optimal turnover, peak hour efficiency, and revenue. | ||
Create and edit your floor plan Design, edit, and customise your floor plan with simple, intuitive drag-and-drop tools. | ||
Pacing Control arrival timing to manage guest flow, reduce wait times, and ease kitchen pressure. | ||
WhatsApp communications Confirm bookings, collect feedback, and share updates via WhatsApp for seamless engagement. | ||
Arrival Management Confirm reservations and monitor arrivals in real time to reduce no-shows and keep operations smooth. | ||
Late Arrival Updates Check in with guests pre-booking to confirm plans or note delays, improving seating management. | ||
Deposits Payout Choose daily, weekly, or monthly deposit payouts for better cash flow and fund control. | Flexible | Monthly |
Deposits via Payment Links Secure phone bookings with payment links via SMS or WhatsApp to reduce no-shows. | ||
Use the system in a Browser | ||
Use the system in IOS (App) | ||
Use the system in Android (App) |
Collect guest feedback via email, SMS, or WhatsApp to refine service and improve experiences.
Encourage happy guests to share reviews on Google, TripAdvisor, and more to boost your reputation.
Get fast, reliable, round-the-clock support to keep your operations running smoothly.
24/7
Weekends & evenings by email
Quick, intuitive system design reduces clicks and training time for faster team adoption.
Fast
Slow
User-friendly navigation built for restaurants ensures smooth, efficient daily operations.
Easy
Hard
A simple, intuitive reservation system that’s easy to adopt without compromising features.
Easy
Hard
Quickly assign, move, or combine tables with easy drag-and-drop floor plan management.
Track total spend and visit value to identify loyal, high-value guests and personalise upsells.
Prioritise bookings for prime tables to maximise appeal, improve atmosphere, and boost sales.
Assign custom turn times to each table for optimal turnover, peak hour efficiency, and revenue.
Design, edit, and customise your floor plan with simple, intuitive drag-and-drop tools.
Control arrival timing to manage guest flow, reduce wait times, and ease kitchen pressure.
Confirm bookings, collect feedback, and share updates via WhatsApp for seamless engagement.
Confirm reservations and monitor arrivals in real time to reduce no-shows and keep operations smooth.
Check in with guests pre-booking to confirm plans or note delays, improving seating management.
Choose daily, weekly, or monthly deposit payouts for better cash flow and fund control.
Flexible
Monthly
Secure phone bookings with payment links via SMS or WhatsApp to reduce no-shows.
Features | | TheFork |
|---|---|---|
Caller ID See caller details, visit history, and preferences instantly for more personalised service. | ||
Area Selection Let guests pick their preferred seating area when booking to enhance the dining experience. | ||
Customizable Website Create a free, mobile-friendly restaurant website with menu, photos, promotions, and bookings. | ||
Self tagging Guests can share dietary needs or special requests when booking for a personalised experience. | ||
Queue Management Add guests to a live queue, track wait times, and keep them informed for a smoother wait. | ||
Display Menu Show your menu during booking so guests can preview dishes and build anticipation. | Uploaded | |
Reserve with Google (and take deposits) Accept bookings and collect deposits via Google, expanding reach and securing reservations. |
See caller details, visit history, and preferences instantly for more personalised service.
Let guests pick their preferred seating area when booking to enhance the dining experience.
Create a free, mobile-friendly restaurant website with menu, photos, promotions, and bookings.
Guests can share dietary needs or special requests when booking for a personalised experience.
Add guests to a live queue, track wait times, and keep them informed for a smoother wait.
how your menu during booking so guests can preview dishes and build anticipation.
Uploaded
Accept bookings and collect deposits via Google, expanding reach and securing reservations.
Trusted by fast-growing brands across Asia, Europe, and beyond
From independent bistros to multi-location powerhouses, UMAI helps restaurants increase bookings, streamline operations, CRM and drive repeat business — all in one system.
