Hospitality solutions of the future

A fully-integrated CRM, feedback, loyalty, marketing and hospitality management system that drives direct revenue.
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Collect data on new customers, and turn them into loyal visitors automatically

Identify which guests want to come back. Get their information and automatically turn them into repeat loyalty guests, increasing customer lifetime value by 4x.

Bring your regulars back twice as often with a custom rewards program

Design a rewards program that drives engagement and increases the nr of visits per guest, per month. Increase spend, while having your regulars becomes your referral-ambassadors.

Drive traffic into your outlet with automated smart marketing

Our solutions identifies which guests have not visited for some time, who has upcoming birthdays and who you want back more often. We super charge your marketing with automated personalized campaigns.

You sit back and watch your sales go up

Collect guest feedback and manage all you restaurants from one centralized dashboard

Compare outlet performance, quality consistency across locations, guest feedback and deep operational insights all from one management dashboard. With Umai you will have your finger on the pulse, everyday of the week.

Offer pick-up and delivery online with UMAI

Accept online orders directly from your customers for pick-up and Delivery throughout all your online platforms. Instead of relying on third parties and high fee's.

You may even utilize our partner network drivers to deliver goods for you.

Sell Gift Cards and
E-vouchers online

Start selling gift vouchers online. Customize your gift shop, create special experiences and benefits from a new stream of online revenue.


Easy, beautiful and fraud-proof.

Sell tickets for special events and unique experiences online

Start selling tickets online to your upcoming events or create unique experiences your customers might be interested in.

All these, sold online, without paying large fee's to external platforms.

"We observed a over 200% increase in online bookings made and the analytics attached with Umai's CRM provides a detailed level of insight into customer behaviour and spending patterns"

No Idea, Owner – Fincch Sushi Room

Kuala Lumpur, Malaysia

"Umai has helped us integrate our core systems together into 1 solution, and has overall been a fantastic partner to work with in our efforts to further our brand."

Edward Hyde, Owner – La Bodega

Kuala Lumpur, Malaysia

"We observed a over 200% increase in online bookings made and the analytics attached with Umai's CRM provides a detailed level of insight into customer behaviour and spending patterns"

No Idea, Owner – Fincch Sushi Room

Kuala Lumpur, Malaysia

"We observed a over 200% increase in online bookings made and the analytics attached with Umai's CRM provides a detailed level of insight into customer behaviour and spending patterns"

No Idea, Owner – Fincch Sushi Room

Kuala Lumpur, Malaysia

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Joran Lee (Head of Marketing)

"Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book"

Kate Jose (Business Advisor)

"We used Umai to digitalize our reservation book and guest profiles. Today we are able to get a deep dive into our guests, their history with us and much more. Even our kitchen receives the guest profiles on a daily basis. Overall Umai helps us keep our service standards high."
Danil
Manager
Entier French Dining, Kuala Lumpur
"We increased our online reservations significantly by using Umai, and overall started capturing alot more feedback. It has overall been a great value add to Wizards."
Shawn Liew
Owner
Wizards at Tribeca, Kuala Lumpur
"The Umai team was extremely helpful in assisting us with integrating their reservation system with our existing social media and internet platforms. We observed a over 200% increase in online bookings made and the analytics attached with Umai's CRM provide a detailed level of insight into customer behaviour and spending patterns."
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Owner
Fincch Sushi Room, Kuala Lumpur
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