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Identify which guests want to come back. Get their information and automatically turn them into repeat loyalty guests, increasing customer lifetime value by 4x.
Design a rewards program that drives engagement and increases the nr of visits per guest, per month. Increase spend, while having your regulars becomes your referral-ambassadors.
Our solutions identifies which guests have not visited for some time, who has upcoming birthdays and who you want back more often. We super charge your marketing with automated personalized campaigns.
You sit back and watch your sales go up
Compare outlet performance, quality consistency across locations, guest feedback and deep operational insights all from one management dashboard. With Umai you will have your finger on the pulse, everyday of the week.
Accept online orders directly from your customers for pick-up and Delivery throughout all your online platforms. Instead of relying on third parties and high fee's.
You may even utilize our partner network drivers to deliver goods for you.
Start selling gift vouchers online. Customize your gift shop, create special experiences and benefits from a new stream of online revenue.
Easy, beautiful and fraud-proof.
Start selling tickets online to your upcoming events or create unique experiences your customers might be interested in.
All these, sold online, without paying large fee's to external platforms.
"We observed a over 200% increase in online bookings made and the analytics attached with Umai's CRM provides a detailed level of insight into customer behaviour and spending patterns"
"Umai has helped us integrate our core systems together into 1 solution, and has overall been a fantastic partner to work with in our efforts to further our brand."
"We observed a over 200% increase in online bookings made and the analytics attached with Umai's CRM provides a detailed level of insight into customer behaviour and spending patterns"
"We used Umai to digitalize our reservation book and guest profiles. Today we are able to get a deep dive into our guests, their history with us and much more. Even our kitchen receives the guest profiles on a daily basis. Overall, Umai helps us keep our service standards high."
"We are now able to capture feedback automatically, in a structured manner directly via the Umai system. This helps us keep a pulse on the beat and know our guests impression of the experience we provide"
"We've been using Umai at Copper Restaurant KL and have positive reviews for both the reservation system and loyalty program. The entire ecosystem helps you capture actionable data on guests and visualises it into intuitive analytics. Their easy to use interface has allowed the team to focus on upping our customer relations and service."
"We observed a over 200% increase in online bookings made and the analytics attached with Umai's CRM provides a detailed level of insight into customer behaviour and spending patterns"
"Umai has helped us integrate our core systems together into 1 solution, and has overall been a fantastic partner to work with in our efforts to further our brand."
"We observed a over 200% increase in online bookings made and the analytics attached with Umai's CRM provides a detailed level of insight into customer behaviour and spending patterns"
"We used Umai to digitalize our reservation book and guest profiles. Today we are able to get a deep dive into our guests, their history with us and much more. Even our kitchen receives the guest profiles on a daily basis. Overall, Umai helps us keep our service standards high."
"We are now able to capture feedback automatically, in a structured manner directly via the Umai system. This helps us keep a pulse on the beat and know our guests impression of the experience we provide"
"We've been using Umai at Copper Restaurant KL and have positive reviews for both the reservation system and loyalty program. The entire ecosystem helps you capture actionable data on guests and visualises it into intuitive analytics. Their easy to use interface has allowed the team to focus on upping our customer relations and service."
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