Why UMAI

Get more reservations
>18%
Limit No-show to
<1%
Boast table turnover by
30%
Take reservations
24/7
What’s in it for you?

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Discover UMAI with 50% off the first two months

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What Our Partners Say

"I have worked with several systems in 11 different outlets over 3 continents and must say this is by far the best I've experienced."

Joloko Restaurant

"We have nothing but absolutely amazing things to say about UMAI. First of all, the software is excellent and reliable, and the onboarding process was extremely straightforward. Usability is so incredibly important and UMAI delivers their 100%. Lastly, the team in Portugal, from the founder, to the support team, to the specialists are absolutely incredible – helpful, responsive, brilliant, and kind. It's an absolute pleasure to work with them and we look forward to a long and fruitful partnership with this awesome company!"

RUMI Lisboa

"Fantastic software and tip-top service which has made a positive impact on our operations. Their support team is always attentive to our restaurant's needs and open to suggestions for improvement which is very much valued. I would recommend this software to any F&B operation looking to streamline their reservation process and manage on the go."

Cilantro Restaurant

"My company works with UMAI since October 2023, and we couldn't be happier. The app works just the way we wanted to and is very intuitive. The support is available 24h a day, and the response to our requests is almost immediate with maximum efficiency and professionalism. Once again, we are thrilled in working with UMAI and hope to continue growing with them by our side."

Cobaia

We are very happy with with the UMAI platform! It is highly intuitive and easy to use, both for our team and our guests, who quickly adapt to the system. It offers great customization options that perfectly meet the needs of our restaurants. The customer support team whether in-person or online is great – always ready to suggest improvements and resolve any issue. The service is fast, efficient, and always focused on our needs, which makes a big difference in our daily operations!

Vida Plena Hospitality Group

I have used a few reservation system in the past but UMAI's reservation system is more user friendly. They continuously provide new features and new updates even when the system is nearly perfect. Their support team also provided swift solutions and reply during peak hours when we encountered any issues. I personally think that the system and the customer service provided is what us restaurateurs want.

Momotalo Yakiniku

We are long term UMAI user but switched to another provider last year as we try to explore a cheaper option. We ultimately switched back in a few months as services and features are not on par with what UMAI provides. Top notch service team, Very responsive.

Aburii

We've been using Umai as our reservation system at the Borboleta restaurant in Porto, and it has truly elevated our operations. The platform is user-friendly and packed with features that make managing reservations seamless and efficient. From real-time availability updates to easy guest management and communication tools, everything works smoothly. What truly sets Umai apart is their outstanding team and support. Their team is always responsive, professional, and ready to assist with any questions or customizations we need. It's clear they genuinely care about their clients' success! Umai is more than just a reservation system - it's a reliable partner for our restaurant! Highly recommended for anyone in the hospitality industry looking for a top-tier solution!

Borboleta
Why UMAI
What is UMAI, and how does it help restaurants?
UMAI is an all-in-one restaurant management system that streamlines reservations, optimizes table management, and enhances guest experiences. Designed to grow revenue and improve efficiency, UMAI offers tools like real-time inventory, marketing campaigns, and loyalty programs to help you run your restaurant smoothly while delighting your guests.
Can UMAI help reduce no-shows?
Absolutely. UMAI minimizes no-shows with features like automated reminders, pre-order payments, and guest confirmations before their reservations. Additionally, our waitlist and short-seating options help fill gaps in your schedule, ensuring your tables stay busy even if a guest cancels last minute.
How long does it take to set up UMAI?
UMAI is quick and easy to set up. Our onboarding team will guide you through the process, helping you integrate your existing tools and customize the system to your needs. Most restaurants are up and running within a week, with minimal disruption to their daily operations.
What kind of support does UMAI offer for new users?
UMAI offers comprehensive onboarding and ongoing support nearly 24/7 and typically responds within a few minutes. Our team will train you and your staff, answer your questions, and provide resources to help you get the most out of the platform. Whether you’re just starting or need assistance later, we’re here to help. Google us to read raving reviews of our service.
What languages does UMAI support?
UMAI serves customers in over 15 countries worldwide and is available in English, Portuguese, Spanish, French, German, Danish, Estonian, Russian, Indonesian, and Vietnamese, ensuring a seamless experience for your team and guests.